Privacy Policy

Effective Date: January 16, 2025

1. Introduction

Welcome to FairDebt Solutions. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our services, you acknowledge that you have read, understood, and agreed to this policy.

2. Information We Collect

We collect various types of information to provide our services effectively. This may include:

2.1 Personal Information

• Contact Details: Name, email address, phone number, and mailing address.
• Identification Information: Government-issued ID numbers, date of birth, and other relevant details.

2.2 Financial Information

• Bank Details: Account numbers, transaction histories, and loan information.
• Debt Information: Outstanding debts, payment histories, and financial obligations.

2.3 Communication Data

• Call Logs: Records of communications via our services.
• Chat Transcripts: Logs of interactions through chat support.
• Emails and Messages: Content of digital communications related to our services.

3. Purpose of Data Collection

We collect and use your data for the following purposes:

3.1 Service Provision

To provide debt collection, financial reporting, client management, and customer support services tailored to your needs.

3.2 Legal Compliance

To comply with legal obligations, regulatory requirements, and assist law enforcement when necessary.

3.3 Client Communication

To inform you about updates, services, and relevant notifications.

4. Data Privacy and Security

4.1 Storage and Encryption

All client data is securely stored on encrypted cloud servers located in India.

4.2 Access Controls

Access to client data is restricted to authorized personnel only.

5. User Rights

5.1 Right to Access

You have the right to request access to the personal data we hold about you.

5.2 Right to Rectification

If any data we hold about you is inaccurate, you have the right to request corrections.

5.3 Right to Erasure

You may request the deletion of your personal data under certain circumstances.

6. Modifications to Policy

FairDebt Solutions reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website.

7. Governing Law

This Privacy Policy is governed by the laws of India.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• FairDebt Solutions Private Limited
• Email: superadmin@fairdebt.in
• Address: 2744, 15th Cross, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102